An order awaiting payment
Pay, change or withdraw an order that has not been paid yet.
An order you have placed but not paid shows as … — awaiting payment on the billing screen. Nothing has been charged yet, and it stays there until you decide.
- Try again — for a card order: go back to the payment page. Closing the Stripe page or a declined card both leave the order here.
- Change plan — pick a different plan or interval instead.
- Cancel this order — withdraws the order and voids its invoice. Confirm with Yes, cancel the order. Nothing is deleted, and you can choose a plan again whenever you like.
For an invoice order, the invoice is listed under Invoices as Awaiting payment. Quote its number with your bank transfer.
Messages you might see
- This order has already moved on — reload the page to see where it stands.
- The price of that plan has changed since this page loaded — reload it and choose again.
- This order carries a discount, so we need to change it for you — please get in touch. — write to support@internroi.com.